We implement, develop custom solutions, and integrate with other systems on the Salesforce technology platform, so you can sell and retain your customers easily, intelligently, and securely.
A company of the MailComms Group
SPECIALIZATION
We specialize in consulting services for business processes, sales, customer service, e-commerce, and digital marketing on the Salesforce Einstein 1 Platform. Additionally, we offer industry-specific solutions, with extensive knowledge and experience in their business processes.
Harness the power of data, connect with your customers, and drive your company's growth and efficiency.
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Streamline your company's operations and improve your productivity with configurations tailored to your needs.
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We connect Salesforce with your systems and applications to facilitate smooth and secure data communication and exchange.
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A dedicated team for the constant evolution of your systems and applications, ensuring your business never stops.
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Transfer your data from external sources to Salesforce with complete security and privacy assurance.
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We have official instructors from the Trailhead Academy, experts in technical and business training, who will prepare your team to fully leverage and maximize the performance of the Einstein 1 Platform.
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Sales
Customer Service
Marketing
Ecommerce
Data Cloud
Tableau
MuleSoft
Slack
Platform
Net Zero
Success
AI
INDUSTRY VERTICALIZATION
We are experts in the integration and development of software for various sectors, and we specialize by industry. We have certified personnel in the Industry Cloud for sectors such as telecommunications, media, energy, utilities, healthcare, public administration, NGOs, education, banking and financial services, insurance, and distribution, among others.
Salesforce brings different industry clouds to the market to help companies accelerate implementations, add value, and enhance their digital transformation.
From its boutique philosophy, Unified Comms listens to you to adapt and implement these solutions according to your company's needs and business processes.
Speak with an ExpertPROCESSES
1.
Gathering information about current processes and systems, identifying the project's scope, as well as areas for improvement, and providing initial recommendations and best practices to meet expectations and achieve desired business objectives.
2.
Communication with all parties involved to provide visibility into the project. Continuous proactive support during the implementation and, if necessary, the establishment of a Salesforce Center of Excellence (COE).
3.
Ongoing improvement, process automation, and integration with other systems that add value to contracted projects and products.
Utilization of functionalities that enable better data monetization and a positive impact on ROI.
4.
Focused on accelerating the return and adoption of the platform, with the selection of new use cases and progressive team training.
Einstein 1 Platform
Einstein 1 Platform unifies data, CRM, developments, security, and artificial intelligence (AI) in a single platform. This integrated solutions portfolio provides everything needed to put the user at the center of all processes.
At Unified Comms, we adapt it to your reality and integrate it into your systems.
Sales Cloud is Salesforce's customer relationship management (CRM) tool. Its main functionalities are:
Service Cloud is the cloud that offers consistent and personalized service experiences across any channel and keeps customer and internal data in a centralized location. It provides, among other capabilities:
Salesforce's cloud that enables the creation of proactive and automated communication campaigns, channeled through email, mobile, social media, websites, and ads. This cloud is fully integrated with data from other platforms.
Data Cloud seamlessly integrates with Einstein 1 Platform to facilitate data connection between systems, whether it's a Salesforce application, an external data repository, or a legacy system.
With our zero ETL integration with data storage platforms like Snowflake, our clients will enjoy the benefits of accessing all their data within the Salesforce metadata framework without incurring the costs of moving them from one platform to another.
All Your Data Sources > Connect and Prepare > Harmonize > Activate
ABOUT US
We are a Salesforce technology boutique, and our mission is to accompany our clients in their 360 digital transformation projects through the Salesforce technology platform. We aim to become the strategic partner of our clients through our activities and values: trust, commitment, innovation, and equality.
Leaders in personalized legal, marketing, and transactional communications.
Unified Comms is a company of the MailComms Group. With three decades of experience, we manage omnichannel communication processes with customers, ensuring legal compliance, regulatory compliance, and the development of proprietary technology. We are a qualified provider of trusted electronic services and hold certifications in information security and privacy, sustainability, and quality management, among others, to offer a reliable, personalized service that respects the environment.
Unified Comms incorporates this experience and the added value built by the MailComms Group over the years, integrating them into its technological activities and accompanying services for its clients.
Since 1994 in the personalized graphic communication sector for direct and promotional marketing, and transactional communications.
Founded in 2012 as a technology consulting firm, it helps companies of all sizes and sectors design and execute their multichannel communication strategies with their customers, employees, partners, and suppliers.
Contisystems is a Portuguese company with 50 years of experience and a leader in its market in personalized printed and digital communication, as well as in the area of payment methods. It has been part of the MailComms Group since 2023.
Born in 2024 as a Salesforce practice for the MailComms group with the mission of becoming a strategic partner for its clients to securely and reliably tackle their CRM projects and Salesforce integrations.
You are one step away from unleashing the full potential of Salesforce for your company.
