Increase productivity
Case management
Omnichannel support
Automation
Knowledge base
Analysis and reports
Provides tools to analyze customer service performance, identify areas for improvement, and make data-driven decisions.
Integration with other tools
Analysis and reports
Provides tools to analyze customer service performance, identify areas for improvement, and make data-driven decisions.
Key Features
Email Studio
Platform to send mass and personalized emails.
Mobile Studio
It allows you to send SMS and push notifications.
Automation Studio
It allows you to create automated workflows for campaign management.
Journey Builder
It allows you to create and manage personalized journeys for customers.
Advertising Studio
It allows you to synchronize customer data with advertising platforms such as Google and Facebook
Audience Studio
It allows you to collect, unify, and activate audience data for better segmentation.
In summary, Marketing Cloud is an essential tool for companies looking to optimize their marketing strategies, personalize interaction with their customers, and improve the efficiency of their campaigns through a complete and multi-channel platform
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