VIRTUAL AGENTS
Agentforce’s intelligent virtual assistants interact with customers to resolve queries, offer recommendations, and perform other specific tasks, freeing up employees to focus on higher-value activities.
Salesforce AI platform
It is integrated within the Salesforce platform and utilizes Einstein technology.
Digital Agents
It allows you to create custom AI agents for different business areas such as sales, customer service, marketing, and commerce.
Automation and efficiency
It automates repetitive tasks, streamlines workflows, and frees employees from routine tasks.
Improve customer experience
It offers fast, personalized, and efficient responses to customer needs.
Adaptability and learning
Agents learn from interactions and adapt to the particularities of each company.
Integration with existing systems
It integrates with the company’s current systems and workflows.
AGENTFORCE use CASES
Sales Agents
A sales agent can interact with potential customers, offer personalized recommendations, and help close deals.
Customer Service Agent
A customer service agent can resolve queries, manage returns, and provide 24-hour assistance.
Marketing Agent
A marketing agent can send personalized campaigns, segment customers, and analyze results.
Commerce Agent
A commerce agent can help buyers find products, manage orders, and provide after-sales support.
In summary, Agentforce enables companies to leverage the power of AI to transform their interaction with customers and optimize their operations.
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