{"id":1357,"date":"2025-11-20T18:34:50","date_gmt":"2025-11-20T17:34:50","guid":{"rendered":"https:\/\/unifiedcomms.tech\/agentforce\/"},"modified":"2025-11-25T13:02:29","modified_gmt":"2025-11-25T12:02:29","slug":"agentforce","status":"publish","type":"page","link":"https:\/\/unifiedcomms.tech\/en\/services-and-solutions\/agentforce\/","title":{"rendered":"Agentforce"},"content":{"rendered":"\t\t
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VIRTUAL<\/span> AGENTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tAgentforce’s intelligent virtual assistants interact with customers to resolve queries, offer recommendations, and perform other specific tasks, freeing up employees to focus on higher-value activities.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Salesforce AI platform<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tIt is integrated within the Salesforce platform and utilizes Einstein technology.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Digital Agents<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tIt allows you to create custom AI agents for different business areas such as sales, customer service, marketing, and commerce.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Automation and efficiency<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tIt automates repetitive tasks, streamlines workflows, and frees employees from routine tasks. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Improve customer experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tIt offers fast, personalized, and efficient responses to customer needs.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Adaptability and learning<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tAgents learn from interactions and adapt to the particularities of each company.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Integration with existing systems<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tIt integrates with the company’s current systems and workflows.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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AGENTFORCE use CASES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sales Agents <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tA sales agent can interact with potential customers, offer personalized recommendations, and help close deals.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Customer Service Agent <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A customer service agent can resolve queries, manage returns, and provide 24-hour assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Marketing Agent <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A marketing agent can send personalized campaigns, segment customers, and analyze results.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Commerce Agent <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A commerce agent can help buyers find products, manage orders, and provide after-sales support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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In summary, Agentforce<\/b> enables companies to leverage the power of AI to transform their interaction with customers and optimize their operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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They trust our group<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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VIRTUAL AGENTS Agentforce’s intelligent virtual assistants interact with customers to resolve queries, offer recommendations, and perform other specific tasks, freeing up employees to focus on higher-value activities. Salesforce AI platform It is integrated within the Salesforce platform and utilizes Einstein technology. Digital Agents It allows you to create custom AI agents for different business areas […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1422,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1357","page","type-page","status-publish","hentry"],"yoast_head":"\nAgentforce - Unified Comms<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unifiedcomms.tech\/en\/services-and-solutions\/agentforce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agentforce - Unified Comms\" \/>\n<meta property=\"og:description\" content=\"VIRTUAL AGENTS Agentforce’s intelligent virtual assistants interact with customers to resolve queries, offer recommendations, and perform other specific tasks, freeing up employees to focus on higher-value activities. Salesforce AI platform It is integrated within the Salesforce platform and utilizes Einstein technology. 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